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Release note 19.2

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  • Sips Office Extranet
  • CustomPages

This version aims to give you a functional content of the Sips 19R2 release. It is separated in two parts:

  • new additions in the Sips Solution : are listed the modifications of new functionalities added to our offer;
  • regulatory changes

If you want to benefit of those new functionalities, please contact your usual Sips contact if you are one of our client. Or, send us a message at the following email address: sips@worldline.com.

Deliveries in production : 6th of May 2019 to 31st of May 2019

New functionalities of the Sips solution for merchants

Cetelem NxCB means of payment discontinued

Following Cetelem’s decision to discontinue the NxCB means of payment, we no longer offer it in our payment solution. If you want an alternative solution, you may subscribe to the Cetelem FullCB means of payment.

New life cycle of Cetelem Presto transactions [Postponed to 19R3]

A Presto transaction accepted without an imprit will now be assigned with the “TO_CONFIRM_SETTLEMENT” status while waiting for the final decision of Cetelem.

The status of the file will be checked daily at around 21h15 CET (for a maximum of 90 days) to evolve to a final “CAPTURED” or “REFUSED” status. The Cetelem decision will be communicated directly to you through the Sips reports.

This new method makes it possible to make available to the merchant the cancellation operation, available as long as the transaction is in the “TO_CONFIRM_SETTLEMENT” status.

In addition, 6 existing fields become mandatory to enrich the pre-information form proposed by Cetelem and facilitate the input of the buyer:

  • first name
  • birth name
  • billing address
  • billing city
  • billing postal code
  • E-mail address

Better management of unpaid transactions via SOE

The Sips Office Extranet user interface evolves to consider the unpaid type of a transaction. This data is available if you already receive the chargebacks reports.

The selection of “unpaid only” transactions is added to the transaction search criteria :



In the details of the transaction, the unpaid status is displayed in red and is accompanied by the reason for the non-payment:

écran . . . écran

Finally, the refund button will no longer be available in this case.

Masking the entry of sensitive information in SOE

As of release 19R2, and if you have opted to mask the entry of sensitive information, this masking will also apply to the payment creation page of the Sips Office Extranet interface.


New “Edit” mode in the CustomPages tool

If you use the CustomPages tool to help personalize payment pages, you can now edit and modify, within the tool, your css files, message files and template files.


Regulatory changes

This release doesn’t contain any regulatory changes.

Corrective maintenance

Ref. Appli. Defect Type Summary Priority
35595 Back Office Functional Consistency of transactions made around midnight regarding the time of initialization and the time of insertion in base. Major
35029 Paypage Regression When making a CB, Visa or Mastercard payment, the CVV entry field must be restricted to 3 characters. Minor
38318 Paypage Functional Deletion of non-alpha-numeric characters in Paypal’s invoiceId field to comply with Paypal specifications. Major
38553 Paypage Functional If the user repeatedly makes backs on the browser once on the 3-D Secure authentication page, then the payment is refused with a response code 75 (number of attempts to enter the details of the payment method under Sips Paypage exceeded) and not an error code 99. Critical

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