WL Sips is a secure multi-channel e-commerce payment solution that complies with the PCI DSS standard. It allows you to accept and manage payment transactions by taking into account business rules related to your activity (payment upon shipping, deferred payment, recurring payment, payment in instalments, etc.).
The purpose of this document is to explain the Diners means of payment integration into WL Sips.
Who does this document target?
This document is intended to help you implement the Diners means of payment on your e-commerce site.
- functional information for you
- implementation instructions for your technical team
To get an overview of the WL Sips solution, we advise you to consult the following documents:
- Functional presentation
- Functionality set-up guide
Understanding Diners payments with WL Sips
Diners Club International is a means of payment by card used on the Discover payment network allowing you to increase the visibility and attract new international customers.
To pay with a Diners Club network card, cardholders have to provide their card details, namely:
- the card number;
- the expiry date;
- the visual security code (or security code, referred to as CVV).
|Internet||V||Default payment channel|
|Means of payment|
|Payment upon shipping||X|
|Payment in instalments||X|
|Multicurrency acceptance||X||EUR only|
|Currency settlement||X||EUR only|
The customer selects the Diners means of payment.
They are then redirected to the required information entry page:
The payment ticket is displayed, then the customer returns to your website.
Signing your Diners acceptance contract
In order to offer the Diners means of payment on your website, you have to sign an acceptance contract with Worldline Sweden. Thereafter, you transmit us the contract number for recording in our information system.
Making a Diners payment
You can offer the Diners means of payment through the Sips Paypage interface which directly acts as the payment interface with customers via their web browser.
The only remittance mode available for a Diners transaction is the immediate mode (the transaction remittance is executed at the time of the online payment acceptance).
The diagram below explains the different transaction statuses according to the chosen capture mode:
Making a Diners payment with Sips Paypage
The payment process for Sips Paypage is described below:
Setting the payment request
The following fields have a particular behaviour:
|captureMode||Tհe value sent in the request is ignored.
The capture mode is forced to IMMEDIATE.
|captureDay||Tհe value sent in the request is ignored.
The capture delay is forced to 0.
|customerLanguage||Allows to choose the language used on WL Sips and Diners pages.|
|paymentPattern||The value sent in the request isignored.
The payment type is forced at ONE_SHOT
|statementReference||The value sent will appear on your account statement. The allowed characters are [a-zA-Z0-9 /\+=.].|
Analysing the response
The following table summarises the different response cases to be handled:
|Status||Response fields||Action to take|
||You can deliver the order.|
||You must wait until you receive the second automatic response for this transaction to know its final status and whether you can ship the goods. If you do not receive the automatic response, you will need to check the transactions report regularly.|
||The authorisation is refused for a reason unrelated to
If you have not opted for the "new payment attempt" option (please read the Functionality set-up Guide for more details), you can suggest that your customer pay with another means of payment by generating a new request.
|Refusal due to the number of attempts reached||
||The customer has made several attempts that have all failed.|
|Refusal due to a technical issue||
||Temporary technical issue when processing the transaction. Suggest that your customer redo a payment later.|
Making a Diners payment with Sips Office
The Diners means of payment acceptance is not available through the Sips Office solution.
Managing your Diners transactions
Available cash operations
The following operations are available on Diners transactions:
The diagram below allows you to know which cash management operation is available when a transaction is in a given state:
Viewing your Diners transactions
The reports provided by WL Sips allow you to have a comprehensive and consolidated view of your transactions, cash operations, accounts and chargebacks. You can use this information to improve your information system.
The availability of Diners transactions for each type of report is summarised in the table below:
Sips Office Extranet
You can view your Diners transactions and perform various cash management operations with Sips Office Extranet.